Support

Need help? Write to us at tandem.consulting.ai@gmail.com and we will reply as soon as possible.

Frequently asked questions

How do I add the widget?
In the app: Today → "Bring this calm to your screen", or Settings → Your widget. It guides you step by step for the Home Screen and the Lock Screen. iOS does not allow apps to place widgets automatically: you add it once and it updates itself afterwards.

When does my word of the day change?
Every day at 4:00 AM, so it is ready when you wake up. iOS controls when widgets refresh, so the exact time may vary slightly.

What does each plan include?
Free: daily word, prayer, 1 weekly need and 2 themes. Fe: 3 needs, 3 changes per week and 6 themes. Plenitud: everything above, all 8 themes, night prayer and message, two configurable reminders, greetings with your name and full history.

How do I cancel or change my subscription?
In the app: Settings → AMÉN+ → Manage subscription, or in iPhone Settings → your name → Subscriptions → AMÉN. You can switch plans, cancel renewal or return to Free at any time; access remains until the end of the paid period.

I purchased on another device — how do I recover my plan?
Settings → AMÉN+ → Restore purchases, with the same Apple ID.

Why am I not getting reminders?
Check iPhone Settings → Notifications → AMÉN, and inside the app, Settings → Your moment of the day.

Content

Spanish verses literally reproduce Biblica® Open Nueva Biblia Viva™ 2008, © 2006, 2008 Biblica, Inc., distributed under the CC BY-SA 4.0 license. English verses reproduce the World English Bible (WEB), a public-domain translation. Reflections and prayers are original AMÉN texts and are not Bible quotations.